Shipping & Returns
Processing Time: Orders are typically processed within 1-2 business days.
Shipping Options:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- Overnight Shipping: Next business day
Shipping Costs: Calculated at checkout based on your location and selected shipping method. Free standard shipping on orders over €50.
International Shipping
We ship worldwide! International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Return Policy
Return Window: 30 days from the date of delivery
Condition: Items must be in original condition with tags attached
Return Process:
- Contact our customer service to initiate a return
- Receive your return authorization and shipping label
- Package your item securely and ship it back
- Receive your refund within 5-10 business days
Exchanges
We're happy to exchange items for a different size or color, subject to availability. The exchange process follows the same steps as returns.
Non-Returnable Items
- Personalized or customized products
- Perishable goods
- Items damaged by misuse